Frequently Asked Questions
How do I place my order?
Web: You can place your orders through this web site.
How do I pay for my order?
All orders must be prepaid by credit card. Sales Partners can be setup for Invoicing that will charge their Business Development Fund or their recap
When will I be billed for my order?
Your credit card will not be billed until after shipment of your product. The charge will appear as Geiger Store on your statement.
How do I change or cancel my order?
Contact Customer Service immediately at: 1-888-343-4437. Depending on the order status, we will make every attempt to change or cancel the order.
How do I know my order was received?
If you order online, you will receive an e-mail confirmation within minutes of the order.
Are there any other costs?
Your state and local sales tax will also be added to your order.
When will I receive my order?
All standard orders should ship within 24 hours.
What if something is wrong with my order?
Contact Customer Service immediately at: 1-888-343-4437. Or email cs@geiger.com.
I have more questions. Whom do I call?
Contact Customer Service immediately at: 1-888-343-4437. Or email cs@geiger.com. We will be happy to answer any questions or concerns you may have.
How do I return or exchange merchandise?
You may return blank goods by writing the reason and course of action, issue credit or exchange for, on the packing slip and ship to Geiger Store Returns Dept, 70 Mount Hope Ave, Lewiston, ME 04240.